Application Questions and Answers «»
Facebook Leads
A few months ago, Facebook integration with boxing failed. Leads are not automatically entered into the system, they must be entered only manually....
Price rounding does not work for products in the process
There is an order https://optmaster.crm-onebox.com/admin/customorder/order/12763/edit/ It contains goods and their prices, they are indicated 4 dec...
500 error when opening
Reports do not open, when opening a 500 error, yesterday everything was OK, no changes were made. Example https://mariemur.crm-onebox.com/admin/rep...
The system does not boot, error. Data backup
On the night of May 27-28, the system did not boot, an error was generated: Uncaught ConnectionManager_Exception: Cannot connect to database: No su...
Images from opencart
http://crm.mebelok.com/ Integration with opencart is connected, we load products from there into CPM. We recently updated the pictures in opencart ...
Transfer of the price level to industrial
Created a price level "Wholesale prices" Product https://crm.dobavki.ua/admin/shop/products/71764/edit/ They entered him in the price lev...
It is necessary to optimize the server and the operation of the CRM
Faced with the problem that with an increase in the number of employees, orders, etc. Some actions started taking much longer than usual For exampl...
Export processes to xls
http://rozpakui.crm-onebox.com/ Orders - Exports to xls (visible columns) and (all columns) It is necessary to correct the format of the [sum_payed...
Hide generic block for roles
http://rozpakui.crm-onebox.com/ Processes have Universal Blocks. In it, you need to refine the setting "Hide block for specified roles", ...
The second day does not start One box
Good afternoon! The page stopped loading yesterday. The first hour of work, the page loaded, then stopped and did not load until the end of the day...
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