Application Questions and Answers «Binotel»
1 answer
07.03.2023, 18:52
Integration with Binotel is configured for the client. Two internal lines are assigned to the manager. https://construct.1b.app/app/contact/15/ Is ...
2 answer
28.02.2023, 16:05
Congratulations! Binotal has a GetCall function, which is essentially a call order. I have a problem that it does not get into crm. It is necessary...
No popup appears
We changed telephony from phonet to binotel, the settings are made in the same way. sent them a request. The window does not appear.
BUG calls are not displayed, pop-ups, no call records
Telephony is empty https://sbplus.1b.app/app/binotel-1/ Api comes https://sbplus.1b.app/app/app-api/ Events are https://sbplus.1b.app/app/event/ Ca...
Display of the call source in a pop-up window when there is an incoming call
Problem: When there is an incoming call, displays the SOURCE (source). There are created sources: In the Events section (link source and event), e...
Binotel and vanbox user integration
How can I add this integration for a new user? the main task is that by clicking on the phone number, this phone is transferred to the softphone, a...
Weekend calls are not accepted Binotel
May 2 problems: 1. When pressing on a number for a call, the incoming call is started, not the outgoing one (!). After the call is attached, a pard...
Pardon Binotel API
When pressing on the phone number, a pardon is issued, tied to the API. In the integration, the key and the password are correct. The caller may ha...
3 answer
28.07.2022, 10:29
Good afternoon Set up integration with binotel https://kiyservice.1b.app/app/binotel-1/ calls, statuses and audio recordings are transmitted popup ...
104 Wrong data
made telephony settings. At first it worked, but the next day it gave an error. Tech. Binotel support replied: "Hello! 104 Wrong data - you re...
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