Application Questions and Answers «Binotel»
Automation does not work - a process is not created based on a missed call
Automation stopped working. Integration settings on screenshots. We tried all sorts of settings. We contacted Binotel support - eve...
1 answer
01.03.2024, 20:42
Here https://everest.1b.app/app/binotel/call/windows/block/ It is configured so that when a pop-up window appears, there will be an imitation of cl...
4 answer
19.01.2024, 07:45
During business hours, the action "Create a process based on a missed call" works! https://askoart.1b.app/app/event/7329/ - event https://askoart.1...
In "Events" the recording of a call from Binotel telephony is not displayed
In "Events" the recording of a call from Binotel telephony is not displayed. Binotel technical support checked, the call is transferred successfull...
finalization of integration. recorded in additional event fields
Project https://jaluzi-service.1b.app In the integration settings with Binotel telephony, please https://i.imgur.com/Ln1dNyM.png 1. add the ability...
The conversation recording does not appear in OneBox
We recently connected telephony from Binotel, we are still setting it up, perhaps we are missing something in the settings / nuances. Please tell m...
Outgoing not working
Integration works calls come to CRM, https://prnt.sc/bOLTd5ivjr4m and it is possible to call only directly from Binotel, but from CRM it gives an ...
Work with the process (Ice)
The essence of the task: The client previously worked at Bitrix24 and his managers were used to working DURING the conversation with the client wit...
outgoing call does not work
Good afternoon. I have a problem, when I try to make an outgoing call from OneBox, it gives the following message https://img.crm-onebox.com//media...
The outgoing call does not go through
When trying to make an outgoing call, an error appears Binotel API error Message A: Check the correctness of the integration settings The following...
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