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List of related questions and answers «Manage contacts and database of clients and leads»

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1 answer
25.08.2021, 12:10
OneBox OS does not auto-format phone number
There is an auto-formatting setting (Fig. 1) There is an already created contact https://odessa-fashion.crm-onebox.com/app/contact/25/ with this p...
3 answer
25.08.2021, 11:15
Notification of the customer about the availability of goods. Refinement.
Good afternoon! There is a need to notify customers about the arrival of goods. Tell me options on how to do it yourself or count the revision. As ...
5 replies
CRON rewrote SIp numbers of employees,
Contact example /admin/shop/users/36599/history/ The employee had a Nextel SIP number registered 2021-05-27 22:50:09 phone 4764 But CRM and cron be...
8 replies
Contact automation not working
Contact automation does not work when automating once an hour. The action once an hour updates the group to the client, but the automation for con...
7 replies
18.08.2021, 09:02
OS - Display bug
In a cell, displays the characters that should not be displayed.
2 answer
16.08.2021, 21:23
Uploading files to a contact.
Hello! Tell me why the uploaded file in the user's contact is public? Example: bobrdobr2.crm-onebox.com/admin/shop/file/download-public/2017/0d...
3 answer
12.08.2021, 19:17
Administrator profile hung up
The problem lies in the fact that the administrator's profile (the profile for which registered OneBox client) is practically impossible to cor...
2 answer
12.08.2021, 16:03
country in one format
Hello. Tell me how to adjust the system so that cities and countries can be entered in only one accepted format Now we have, for example, the count...
14 replies
12.08.2021, 15:11
how to choose contacts where the country is not Ukraine and not Poland?
hello, please tell me how to filter by address field how to select contacts where in the contact address the country is not Ukraine and not Poland?
5 replies
10.08.2021, 10:23
Changing your profile information
Good afternoon Tell me how to change contact details (mail, phone) in your profile?