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List of related questions and answers «Mail and letter management»

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Visibility of the field "Copy" in the window "Write sheet"
When writing a sheet from the side of My podії, at the merging vіknі vіdsutnє field "Copy". https://astelitgroup.crm-onebox.com/admin/sho...
2 answer
14.09.2021, 12:33
Email is not sent from the system
There is an event http://crm.enzim.biz/admin/shop/event/53433/ But the letter on this event did not reach the recipient and it is also not in the s...
1 answer
Email copies not working in comments feed (process)
Good afternoon, since at least Friday we have seen such a problem - when sending a response to a letter through the process, if there are several r...
3 answer
Transferring an email client from OS to MVP
Good afternoon, I ask you to consider the possibility of transferring the mail client from OneBox OS to OneBox MVP. This is due to the fact that we...
8 replies
Post completion
Good afternoon, I ask you to estimate the cost of improvement: Currently, when sending an email via My Events, if the email has more than 1 recipie...
2 answer
OneBox CORP
OneBox Corp - Інтегратор
Personal license
06.09.2021, 13:54
OS - Email content not showing in mail
https://tcbs.crm-onebox.com/app/email/?userNameMain=Integrator&email=vit%40k... I open the letter, but the content is not displa...
3 answer
04.09.2021, 13:23
OS - Mail/events bug
Letters are not loaded into events and automation does not work. Tell me what could be the problem? We cannot work in the system, processes are not...
How to clean up the task id # from the topics of the sheet
Good day. When the sheet is corrected, the comment block and the custom sheet subject a process identifier is added to those sheets. https://asteli...
8 replies
01.09.2021, 10:32
Not working out of the box
Can you see what the problem is? https://cabinet.plitka.kiev.ua/admin/shop/integrations/imap-2/control/
2 answer
12.08.2021, 12:21
Bug with mail
Good day, data is not displayed