List of related questions and answers «Integrations with messengers»
files are not transferred
Files sent by the user are not transferred to CRM, from OneBox either! Messages go away, files don't. What could be the problem?
Doesn't display user posts
There is a process https://practik.crm-onebox.com/admin/customorder/messengers/186808/edit/ It has a block If you write a message and press "...
sending files
Good afternoon. What is the problem in telegram integration?
1 answer
05.10.2021, 11:27
In the task https://ukrpromspec.com.ua/admin/customorder/bistrie-prodazhi/194889/edit/ we moved to the stage https://ukrpromspec.com.ua/admin/shop/...
communication in progress
Good afternoon. To communicate with clients in telegram I use an automatic action once a minute Turn a telegram message into a chat. Sometimes I us...
BSG Viber send statuses
Here we set up sending messages via BSG World Viber + sending status tracking https://rozpakui.crm-onebox.com/admin/shop/workflowstatus/308/action/...
Switch stage depending on Viber status
Made such a process for mailing lists https://rozpakui.crm-onebox.com/admin/shop/workflow/40/constructor/ Send action configured here https://rozpa...
How to fix integration with Telegram?
At the stage, you need to send a message in Telegram to the responsible process. An error pops up: https://take.ms/H6OS4 Integration is configured,...
How to send a message to the chatbot as an action so that everyone can see it?
It is necessary that at the stage, a message is sent to the chat bot, so that everyone who is subscribed to the chat bot can see the desired messag...
Bug. When creating a chat with a minute action from the messenger, adds everyone who has ever been in the role to the chat participants
When creating a chat with a minute action from the messenger, it adds to the chat participants everyone who has ever been in the role, at the momen...
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