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there is an integration with Telegram http://t.me/CRMintegratorBot
it is important for the client that instant messengers can transmit video. Will only work as a file transfer, right?
here I made the first message from the client https://integrator.crm-onebox.com/7934/ - the video came as a comment as a file.
then I try to reply with a comment with an attached file like this - only + comes to Telegram, without a file (if you attach a photo, it transmits)
when I try to send a file or photo from the Chat block - the text is transferred, and the file shows a message about deleting
Please fix sending files through comments and from Telegram Chat
Original question is available on version: ua

Answers:

Ihor Susiak it seems to be massive.
I already wrote about this earlier https://1b.app/ru/support/messengers_and_chats/12089-ne-otpravlyayutsya-fayli-ch... but there was no response.
01.12.2021, 12:25
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
Roman, thank you. I remembered that first you need to check by searching on the forum) we are waiting for corrections.
* tell me, did you try to transfer files through direct and 2srm, does it work?
01.12.2021, 12:38
Original comment available on version: ua


Ihor Susiak
Integrator
Integrator.com.ua wrote:
Roman, thank you. I remembered that first you need to check by searching on the forum) we are waiting for corrections.
* tell me, did you try to transfer files through direct and 2srm, does it work?

I replied in a telegram
01.12.2021, 12:52
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
the question is relevant.
could the devs chime in and fix it?
06.12.2021, 12:13
Original comment available on version: ua

Good afternoon. Video can be sent only in mp4 format. In order not to show the file deletion window, they took it to work
07.12.2021, 16:43
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license

Good afternoon. Video can be sent only in mp4 format.

checked here https://integrator.crm-onebox.com/7934/ once again for .mp4 - the file does not transfer to Telegram
07.12.2021, 17:03
Original comment available on version: ua

reset the video you are trying to send
07.12.2021, 17:05
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
for example this one, file_01.mp4
07.12.2021, 17:10
Original comment available on version: ua

through the block "Telegram chat with the client of the process" it turned out, do you send through it?
07.12.2021, 17:14
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license

through the block "Telegram chat with the client of the process" it turned out, do you send through it?

does not send at all from this block now. neither the text nor mp4 came
07.12.2021, 17:21
Original comment available on version: ua

I sent the file, it came to me in Telegram
09.12.2021, 15:05
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
checked:
1. when sending mp4 from the comments like this: screen1 - only text without a file comes to the telegram
2. when sending from the Telegram Chat block, when pressing Enter, the message "Are you sure you want to delete the attached file?" yes: screenshot 2
if I press Yes, it sends the file and text, but the message should probably be removed.
10.12.2021, 18:56
Original comment available on version: ua

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