List of related questions and answers «Integrations with messengers»
Explaining the integration process
Good afternoon, can someone explain the OneBox integration process in more detail because to be honest, nothing is clear at all from the descriptio...
messages are not updated
Messages in the app are not updated. The latest from yesterday, but today's ones are not transferred to the program
Instructions?
Is there any step-by-step instructions? So far I've done everything intuitively, but nothing works)
Up to 20 messages are sent instead of 1
They hung up the procedure that is triggered when a comment is added to send the last comment as a message in Telegram - instead of one message, 5-...
Messages from CRM system to Telegram
Good afternoon. I tried to study the issue of connecting Telegram in our system https://goncharenkocentr.1b.app/desktop I used the Telegram integra...
Please rate the improvement of instant notification in the process.
Boxing https://euroizol.1b.app/app/echat-pro/ The incoming message is received instantly in the E-chat application (example message: 2025-04-29 08:...
1 answer
09.04.2025, 11:27
I. AS IT IS NOW: - System: E-chat pro application is used. - Connected channels: Viber, Telegram. - Main process: Communication between call cen...
No sound notifications when receiving new messages
When clients write to us (and in parallel, the operator can correspond with dozens of clients), the operator does not receive either an audio or vi...
12 replies
24.03.2025, 09:43
The parameter in the action - Toggle process status if closed - does not work: After the process is closed, the action does not switch to the corr...
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