List of related questions and answers «Integrations with messengers»
Messages from CRM system to Telegram
Good afternoon. I tried to study the issue of connecting Telegram in our system https://goncharenkocentr.1b.app/desktop I used the Telegram integra...
Please rate the improvement of instant notification in the process.
Boxing https://euroizol.1b.app/app/echat-pro/ The incoming message is received instantly in the E-chat application (example message: 2025-04-29 08:...
1 answer
09.04.2025, 11:27
I. AS IT IS NOW: - System: E-chat pro application is used. - Connected channels: Viber, Telegram. - Main process: Communication between call cen...
No sound notifications when receiving new messages
When clients write to us (and in parallel, the operator can correspond with dozens of clients), the operator does not receive either an audio or vi...
12 replies
24.03.2025, 09:43
The parameter in the action - Toggle process status if closed - does not work: After the process is closed, the action does not switch to the corr...
3 answer
19.03.2025, 07:55
Action at the BP stage - Check for telegram comment in the process and switch the stage It says it runs once a minute. Will this action monitor an...
19 replies
12.02.2025, 12:55
Good afternoon, is it possible to finalize the transfer of additional data from the chat to CRM, namely, I am primarily interested in transferring ...
There is no sound notification or pop-up windows about received messages in chat
Good day! When we receive a new request in the chat, the operator, being in another program (not in the chat window), receives a sound message and ...
4 answer
04.02.2025, 21:00
I activated the widget, added a connection, entered the name, API key, etc. but no messages are coming.
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