List of related questions and answers «Integrations with messengers»
15 replies
12.02.2025, wednesday, 12:55
Good afternoon, is it possible to finalize the transfer of additional data from the chat to CRM, namely, I am primarily interested in transferring ...
There is no sound notification or pop-up windows about received messages in chat
Good day! When we receive a new request in the chat, the operator, being in another program (not in the chat window), receives a sound message and ...
4 answer
04.02.2025, 21:00
I activated the widget, added a connection, entered the name, API key, etc. but no messages are coming.
No access to send messages in SRM
Hello, recently it is not possible to send messages in SRM, such a message is displayed. Literally translated as "The action is incorrect, because ...
Click the button to follow the link
The function to follow the link does not work. The link is either copied to all keys of the block, or deleted from the field. But the link does not...
"Instagram (Direct)" component
Good day We are interested in the "Instagram (Direct)" component for OneBox OS. We have quite a lot of traffic reported to Instagram, so it is very...
2 answer
29.08.2024, 16:14
Good afternoon Example of order https://ukroptmarket.1box.link/29511/ if you switch here between communication sources https://prnt.sc/4BjhmgMbFd85...
E-Chat Pro BUG - Viber integration not working
https://arp.1b.app/desktop/ integrated E-Chat with Viber and Telegram accounts specified in the integration settings https://arp.1b.app/app/echat...
The possibility of connecting several different numbers
Congratulations! I am interested in the possibility that the employee can see only his SMS from chats. That is, we have 80 managers, and everyone s...
9 replies
31.07.2024, 17:35
Tell me, we pay for the application and there is a problem, photos and videos are not loaded into the BP, is there any way to fix this?
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