List of related questions and answers «Integration with telephony services»
Auto dialing clients
Good afternoon. Tell me if it is possible to use the onebox system in conjunction with binotel to automatically call customers using a recorded con...
Audio files of conversations
Good afternoon. 1. Are the audio files of conversations from Binotel being recorded in CRM now? 2. If so, can they be removed?
OS. From the pop-up call window "create process" - nothing happens
Hello! Actions "add call\sale\task" are configured from the pop-up call window. When you try to create a process - throws on the desktop ...
Assigning a client to a certain Ringostat manager
Help set up pinning a contact. For example, at the first call, the client gets to the sales managers. When calling again, the client is assigned to...
Uploading events to OneBox
When loading events into the system, they get confused who called and who called Tried to change from-to did not help http://crm.enzim.biz/admin/sh...
Calls from Kyivstar
Hello! No display of calls from Kyivstar. They are displayed in events, but they are not visible in the Kyivstar section https://technosite.crm-one...
outgoing calls
Good afternoon. Outgoing calls do not work in box: https://supermike1986.crm-onebox.com. Writes an integration error. Incoming while working. Also,...
Call function not working
Good afternoon, the outgoing call stopped going, you have to constantly dial manually. Incoming calls are received successfully.
9 replies
22.07.2021, 16:55
Boxing https://luxshina.ua/admin/ When making an incoming or outgoing call, it is not possible to use the process creation field. The dropdown lis...
3 answer
21.07.2021, 11:52
I registered the number of the binotel on my card When I call I get error 104 I need an example of a request that we send to binotel in order to ...
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