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List of related questions and answers «Integration with telephony services»

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1 answer
01.11.2021, 13:14
Pause 30 minutes after dialing
Set up a process for dialing a client https://rozpakui.crm-onebox.com/admin/customorder/lead/1660764/edit/ Here is the action that performs the cal...
9 replies
26.10.2021, 12:48
Vіdsutnє vstlivayuche vikno
Good afternoon. Implemented integration with binotel. Calls are fixed in onebox, telephones are clicked, but there is no pop-up window. After readi...
9 replies
Missed call processing converts the number from the log
I receive a call with the status INCOMING https://onebox.mim.kiev.ua/admin/logs/showall/ajax/?file=api-registercall-2021-1... Action to turn ...
12 replies
OneBox CORP
OneBox Corp - Інтегратор
Personal license
19.10.2021, 12:05
Call recordings not loading
We solved the problem with events here https://crm-onebox.com/en/support/telephony/11259-ne-zatyagivaet-zvonki-v-sobiti... The certificate...
4 answer
Personal license
14.10.2021, 15:50
only 5 dzvinkiv are displayed
good day! "Binotel" adds only 5 entries: https://take.ms/6Q8cm Until you connected the "Import Contacts from Binotel" dialog, i...
3 answer
14.10.2021, 11:40
Call forwarding
Previously made improvements 2015538257 and 2015575469 We use a method that gives the operator along the line with which to connect and there is st...
3 answer
OneBox CORP
OneBox Corp - Інтегратор
Personal license
06.10.2021, 13:14
Does not delay calls to events, there are logs
Last call for now 13:11 at 11:48 https://take.ms/n3F7A https://erp.openshop.ua/admin/shop/report/event/?evtype=call&filtercontactid...
1 answer
05.10.2021, 18:38
Doesn't pull events.
Guys, there is a configured telephony, click-to-call does not work and does not pull up call events. Although there is a call in the logs and it is...
16 replies
02.10.2021, 18:36
OS: Errors during Stream Telecom telephony
Good afternoon! There were 2 errors in the Stream Telecom application: 1) For any type of call, the call pop-up window is not displayed, but the ca...
3 answer
29.09.2021, 16:18
I can't change the interface of "Call Popups"
Good afternoon! I can't change the interface of Call Popups. There is no button to add a block to the interface, and if you click on the block ...