List of related questions and answers «Integration with telephony services»
Events are not created for calls, although there are telephony logs
Good day. https://crm.hlr.ua:50443/ Call events are not created, the last one is for 16/02 16:30, although I can see the logs in the Box for today ...
No phone call
The phone does not receive a call when hovering over the phone in the order.
No popup appears
We changed telephony from phonet to binotel, the settings are made in the same way. sent them a request. The window does not appear.
Error 403 when trying to call from Box
Congratulations! Box https://box.inal.com.ua/ when trying to call a phone from Box client gives error 403: Forbidden. For the user from whom we are...
Distribution of calls to the responsible manager
How to properly set up forwarding to a webhook so that calls go to responsible managers in boxing?
1 answer
13.01.2023, 19:54
Here: yesenergy.1b.app Here is this contact: /app/contact/2/ I write the phone number of the contact in the sip card, as on the box 1236 I click on...
Incoming call window does not appear
After the update on the OS, the incoming call window no longer appears. Integration is active.
Integration logic with Ringostat telephony
Ringostat telephony was connected. An employee of Ringostat claims that the integration logic was changed by one box some time ago, and it is not k...
Evecalls app
Good day Tell me if there is an app https://1b.app/ru/app/evecalls/ I am an EveCalls partner, there are individual conditions for OneBox customers....
Binotel records do not drag
Good day Records in crm do not drag. Binotel support replied that everything is ok from their side. can you look https://crm.mebelok.com/
Copyright © OneBox 2024
