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List of related questions and answers «Integration with telephony services»

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2 answer
28.02.2023, 16:05
Do not enter GetCall
Congratulations! Binotal has a GetCall function, which is essentially a call order. I have a problem that it does not get into crm. It is necessary...
7 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
22.02.2023, 15:08
Integration with StreamTelecom telephony does not work
Configured HERE: https://invafishki.1b.app/app/streamtelecom/settings/ Tried ticking: - PUSH; - CRON; - both options. Click to call. gives error lo...
1 answer
21.02.2023, 13:41
Events are not created for calls, although there are telephony logs
Good day. https://crm.hlr.ua:50443/ Call events are not created, the last one is for 16/02 16:30, although I can see the logs in the Box for today ...
5 replies
15.02.2023, 18:26
No popup appears
We changed telephony from phonet to binotel, the settings are made in the same way. sent them a request. The window does not appear.
1 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
13.01.2023, 19:54
The sip number is not stored in the contact card
Here: yesenergy.1b.app Here is this contact: /app/contact/2/ I write the phone number of the contact in the sip card, as on the box 1236 I click on...
6 replies
29.12.2022, 13:06
Incoming call window does not appear
After the update on the OS, the incoming call window no longer appears. Integration is active.
3 answer
27.12.2022, 14:44
Integration logic with Ringostat telephony
Ringostat telephony was connected. An employee of Ringostat claims that the integration logic was changed by one box some time ago, and it is not k...
1 answer
21.12.2022, 17:38
Evecalls app
Good day Tell me if there is an app https://1b.app/ru/app/evecalls/ I am an EveCalls partner, there are individual conditions for OneBox customers....
18 replies
30.11.2022, 10:38
Call Events (Asterisk)
Good afternoon! Integration with PBX based on Asterisk is connected. There is no data in the event application, neither for outgoing or incoming ca...
2 answer
Personal license
17.11.2022, 00:49
BUG calls are not displayed, pop-ups, no call records
Telephony is empty https://sbplus.1b.app/app/binotel-1/ Api comes https://sbplus.1b.app/app/app-api/ Events are https://sbplus.1b.app/app/event/ Ca...