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List of related questions and answers «Integration with telephony services»

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1 answer
21.10.2024, 13:20
Lines are duplicated in calls
Good afternoon. Please tell me if a successful call with the Answer status is duplicated by the employee's SIP line. https://box.fialan.com/app/ev...
10 replies
18.10.2024, 17:49
There is no manager who answered the call.
Good afternoon. Please tell me, when calling our SIP number 380442233232 in onebox the call to this number is recorded but there is no manager, a...
8 replies
Друкарня "Друкарик"
29.07.2024, 11:20
The window does not appear when there is an incoming call
Good day. Anyone else having the same problem? Integration with the Kyivstar PBX is now partially working: you can make outgoing calls by pressing ...
3 answer
29.05.2024, 16:10
Automation does not work - a process is not created based on a missed call
Automation stopped working. Integration settings on screenshots. We tried all sorts of settings. We contacted Binotel support - eve...
2 answer
10.04.2024, 14:14
Recommend IP telephony.
Good day. I choose IR-telephony, Binotel, Ringostar, Phonet... Everything costs about the same and has a similar interface. What works better, reco...
4 answer
01.04.2024, 12:31
The telephony window disappeared again
Good day! The Kyivstar telephony window has disappeared again. No calls of any kind.
5 replies
19.03.2024, 11:59
Kyivstar telephony window does not appear
Good day! The Kyivstar call form does not appear (any numbers). Tokens were changed, but it did not help. The application was submitted to Kyivstar...
1 answer
05.03.2024, 18:03
Display of data when integrating lirax telephony
when installing the lirax telephony integration application, there is no data in the table. The events themselves come to the events section
1 answer
01.03.2024, 20:42
The click simulation in the pop-up window does not work
Here https://everest.1b.app/app/binotel/call/windows/block/ It is configured so that when a pop-up window appears, there will be an imitation of cl...
4 answer
19.01.2024, 07:45
Bug created for missed calls from Binotel
During business hours, the action "Create a process based on a missed call" works! https://askoart.1b.app/app/event/7329/ - event https://askoart.1...