List of related questions and answers «Integration with telephony services»
call from crm not working
one of our managers lost the ability to call from crm. Those. now we can call the client from the contact card, all its events are collected, the a...
Recording calls in the contact card and orders
1. Telephony Binotel. A call popup window is shown. A contact card is created when making a call. https://more-moto.crm-onebox.com/admin/shop/users...
Missed calls from binoculars
https://osetr.crm-onebox.com/ Binotel integration enabled There was a missed call from a client I looked at the logs, we received a push about thi...
Missed calls from binoculars
https://osetr.crm-onebox.com/ Binotel integration enabled There was a missed call from a client I looked at the logs, we received a push about thi...
Order not created on incoming call
Previously, when an incoming call was made, a new order was automatically created. Now it's giving me a "Creation Error" error. With ...
3 answer
31.05.2021, 13:54
Telephony Kyivstar. Is it possible to track the number of calls transferred to other employees? Call example: screenshot 1 In events https://onebo...
Incoming calls are not recorded
Our Box has integration with Binotel. Previously, call records were saved by Box, now they are not. "Do not upload conversation recordings to ...
Call popup not showing
Good afternoon! The pop-up window is not displayed for incoming and outgoing calls. Asterisk integration
Calls from Kyivstar Telephony are not synced
Good afternoon! We have configured the integration of call records from Telephony into CRM. Now calls are not transferred to CRM, what could be the...
Can't listen to audio recordings
Good afternoon. CRM is connected with binotel telephony. Binotel, for its part, added a domain, server ip address, push api is enabled on the follo...
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