List of related questions and answers «Financial and payment management»
Duplicate payment
Good afternoon, faced such problem. We have an order stage - Cash on delivery received, which pays for the order. But today something went wrong an...
Transfer funds between wallets
The type of transfer "from wallet to wallet" has disappeared Please fix it.
Bug with payments and accrual of bonus
There was such a problem. For any incoming payment in each process, the client is erroneously credited with a bonus in the amount of the entire inc...
2 answer
28.07.2023, 12:39
Hello! In the task https://topbox.1b.app/11440/ there is one product worth 370 UAH (process amount). The task also contains an incoming payment in ...
2 answer
26.07.2023, 13:35
Good afternoon Example process https://kiyservice.1b.app/50118/ when you click on the fiscalization stage, an error occurs https://prnt.sc/vYrkqWdl...
2 answer
25.07.2023, 09:28
Here https://gamacrm.1b.app/app/payments/ in the "Process" field, you can search for a process and link it. Previously, you could specify the order...
% error between the order amount and the payment amount
Good day! In the Checkbox settings, the condition "% error between the order amount and the payment amount, at which to transfer the payment for th...
7 replies
18.07.2023, 16:14
Good afternoon, when switching to the fiscalization stage, it writes an error that the amount of payments cannot be less than the amount of the che...
Checkbox
please tell me how to connect the integration with Checkbox step by step, configure and test it
Automatically allocate customer payments across processes
Hello! Please tell me the automation logic once per hour for the action "Automatically distribute customer payments by processes" This functionalit...
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