Application Questions and Answers «Rozetka»
Order number with socket
Good afternoon. Tell me how to get the order number from Rozetka in order to write it down in the customer field and use it for email newsletters?
The action that transfers the status from the Box to the Socket stopped working. Gives an error
http://prntscr.com/DtVSq-hFnkxO Maybe the problem is that the statuses in Rosetta are in Ukrainian, and in Box in Moscow? https://sellerhelp.rozetk...
Rozetka delivery
Does your Rozetka delivery app work with Rozetka delivery? Are they some different things?
Orders from Rozetka are not processed correctly
We connected another outlet account. All settings were copied from the previous (working) setting. But the order comes in without a Status and just...
Statuses in boxing have stopped changing
Good afternoon. 4 days ago, statuses in the box stopped changing, when the status changed in Rozetka, and when delivered to the Rozetka department....
When we switch to the Completed stage in the Box, the stage in the Socket cabinet does not switch
Other stages are switched. The action "Update order status in Rozetka Seller API" is available Perhaps the problem is in the language. In Rosetka's...
Rozetka XML application does not display all brands
The Rozetka XML application does not display all brands. Now I can't choose the brand I need https://our-store.com.ua/app/priceplace-rozetka/4/sett...
4 answer
19.06.2023, 09:59
Good afternoon There are orders that arrive through the fulfillment system from the outlet for some reason they come without contact details (only ...
The integration with the Socket stopped working after switching to the OS version
The first day everything worked (all settings were from the old version). Then the integration stopped working. When going to the settings, an erro...
Explain the structure of the directory "Values of filters of categories Socket" (because there are disagreements with the logic in the socket cabinet)
The system has a directory "Rozetka filter values" that works on the basis of automation "Rozetka category filter values" And here there is a cer...
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