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Application Questions and Answers «Nova Poshta»

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How to make a payment by bank transfer when forming TTN Nova Poshta
Good afternoon. We are trying to arrange payment by bank transfer when forming a TTN of a new mail. To do this, he created a company. Enterprise co...
19 replies
NP Logistic, api is not the same address.
Wrong address went to NP Logistics API. Pay attention to the house, how it is written in OneBOX and what went into the NP logistics api. Please fix...
Weight of New Post
Good afternoon, there are parcels from 3 places. The first place indicates 2 kg (sums over all goods). For other places, 0.1 kg is installed. How t...
3 answer
TTN - NP Logistic is not created for targeted delivery
TTN np logistics is not created for targeted delivery due to duplication in the fields. In order No. 1157, such data when trying to create a TTN n...
2 answer
12.04.2021, 16:10
The client is not pulled up to create a New mail invoice
When I try to create an invoice for new mail, I get the error "Failed to create TTN. Recipient not found" When trying to manually find a...
2 answer
10.04.2021, 16:48
HELP IS VERY URGENT!!! TTN Nova Poshta stopped generating
Hello! Today, without making any changes to the BP, TTN Nova Poshta has ceased to be created. Last night everything worked fine, but now it gives 2...
Problem with the new mail block, data is downloaded from Rosette, but the system sends it to the wrong place
The problem with the block is new mail, the data is unloaded from the Rosette, but the system sends it to the wrong place. Sending takes place in O...
Urgently!!! Error creating invoice
When creating a New Mail invoice, an error occurred. The selected recipient does not have the EDRPOU. Create a new Recipient or issue a Document to...
5 replies
13.03.2021, 10:27
How to remove notifications in the Central Committee when changing the status of Nova Poshta at the stages?
Hello! Need your help on the "Remove Process Notifications" action. For some reason, at certain stages of the BP where this action is set...
Numbers of New Mail branches fly off in business processes
In the business process, the manager sets the number of the Nova Poshta branch and after a while, branch 5 or any other changes to 1. Already a lar...