NP Logistic, api is not the same address.
Wrong address went to NP Logistics API. Pay attention to the house, how it is written in OneBOX and what went into the NP logistics api.
Please fix it.
Original question is available on version: ru
Please fix it.
Answers:
І one more fall,
Please fix the first priority, as we have to pay for redirects, as caused by a bug in the OneBox software.
Please fix the first priority, as we have to pay for redirects, as caused by a bug in the OneBox software.
30.04.2021, 14:29
Original comment available on version: ru
Here,
https://oskarstore.crm-onebox.com/admin/customorder/order/1280/edit/
https://oskarstore.crm-onebox.com/admin/customorder/order/1275/edit/
https://oskarstore.crm-onebox.com/admin/customorder/order/1280/edit/
https://oskarstore.crm-onebox.com/admin/customorder/order/1275/edit/
04.05.2021, 07:46
Original comment available on version: ru
Another example,
https://oskarstore.crm-onebox.com/admin/customorder/order/1289/edit/
That's what came to the NP Logistic API, not the right city.
https://oskarstore.crm-onebox.com/admin/customorder/order/1289/edit/
That's what came to the NP Logistic API, not the right city.
05.05.2021, 13:48
Original comment available on version: ru
You can speed up the process, we have several such cases every day.
Here is another example, the beech disappeared again at the house:
https://oskarstore.crm-onebox.com/admin/customorder/order/1308/edit/
Here is another example, the beech disappeared again at the house:
https://oskarstore.crm-onebox.com/admin/customorder/order/1308/edit/
05.05.2021, 14:51
Original comment available on version: ru
Novosilny Viktor wrote:
І one more fall,
Please fix the first priority, as we have to pay for redirects, as caused by a bug in the OneBox software.
Attached processes. Do we have progress on this issue?
Thank you.
07.05.2021, 09:55
Original comment available on version: ru
Attached processes. Do we have progress on this issue?
Thank you.
Ustimenko Igor
OneBox production Premium Partner
OneBox CTO wrote:
give a link to the process
Thank you.
Ustimenko Igor
OneBox production Premium Partner
OneBox CTO wrote:
give a link to the process
07.05.2021, 09:56
Original comment available on version: ru
Another 1 case, the house letter "A" did not reach the NP from the house number:
https://oskarstore.crm-onebox.com/admin/customorder/order/1319/edit/
https://oskarstore.crm-onebox.com/admin/customorder/order/1319/edit/
07.05.2021, 14:55
Original comment available on version: ru
Good afternoon. This block is in no way associated with NP Logistic. If you need the city name, streets, house and apartment numbers to be taken from it, it will take 1 hour.
07.05.2021, 17:52
Original comment available on version: ru
Connected, the address in the left block is filled in based on the address in the right block (This works when choosing delivery by courier). Please note that the right block also contains the correct address (the correct address is in both blocks).
Question?! why did the wrong address go to NP Logistic?
Question?! why did the wrong address go to NP Logistic?
07.05.2021, 18:13
Original comment available on version: ru
1. The block on the right is NOT related to the new mail logistics
2. By default, when parsing the address for np logistics, no letters are provided in the house number
2. By default, when parsing the address for np logistics, no letters are provided in the house number
10.05.2021, 10:06
Original comment available on version: ru
T-34
fathead wrote:
By default, when parsing an address for np logistics, no letters are provided in the house number
Let's not argue if it's connected or not, it's not productive, if you want, we'll hold a rally and I'll show you the connection (how the right block passes the address bar to the left one). Watch the attached video, you can see everything there.
This is the essence of the bug:
By default, when parsing the address for np logistics, no letters are provided in the house number.
Who is not provided?
We can have letters and fractions in Ukrainian addresses. Fix this bug, please, we have a correct and correct address in the address bar, and by clicking send, we are waiting for the message to go to this address, and not somewhere else. Each change of address (sent to the wrong place due to the fault of OneBox CRM) costs us 50 hryvnia, and since April 30 we have not been able to fix this bug.
10.05.2021, 10:44
Original comment available on version: ru
Here is a fresh example, the letter 'A' has disappeared from the house again. The address is filled in correctly everywhere, and on the field from which you are generating the shipment too!
https://oskarstore.crm-onebox.com/admin/customorder/order/1334/edit/
https://oskarstore.crm-onebox.com/admin/customorder/order/1334/edit/
12.05.2021, 20:04
Original comment available on version: ru
Commentary is available in ru and not yet translated to the current language.
12.05.2021, 20:05
Sunny weather
I'll be back soon wrote:
Good afternoon. This block is in no way associated with NP Logistic. If you need the city name, streets, house and apartment numbers to be taken from it, it will take 1 hour.
I confirm, we want that if in the NP logistics block, the Delivery method is selected: Delivery by courier (in Russian or in Ukrainian), then the address is taken from the regular Nova Poshta block, and not NP logistics.
13.05.2021, 12:16
Original comment available on version: ru
Good afternoon. We made a setting in the action of creating tn npl:
Choose shipping methods. If the delivery method is one of the selected ones, the recipient's address is taken from the "TTN Parameters" block
Choose shipping methods. If the delivery method is one of the selected ones, the recipient's address is taken from the "TTN Parameters" block
13.05.2021, 16:01
Original comment available on version: ru
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