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1 answer
10.02.2021, 17:00
What permissions do I need to provide to upload OneBox to the client's server?
The client wants us to transfer the information and OneBox itself from the existing server to another server that is more powerful. What specific a...
Blocking does not work at the stage of the business process
Checking at the stage of 2 hours, after 2 hours the system should block, but blocking does not occur. https://crm.scoma.ru/admin/customorder/order/...
3 answer
10.02.2021, 15:44
Boxing updates
Good afternoon! Please update your box to the newest version. Thank you!
2 answer
10.02.2021, 15:35
Where can I see the available space in the CRM?
Where can I see the available space in the CRM?
5 replies
Stopped pulling orders from Rozetka.ua
Today, in the lunch area, orders stopped coming from Rozetka. We haven't changed any settings.
26 replies
Orders do not come from Rozetka
Good afternoon. Stopped pulling orders from Rozetka. Please fix the problem!
1 answer
How much does it cost to make a backup
please tell me how much it will cost to make a backup and then restore it? dashi.crm-onebox.com
3 answer
Personal license
10.02.2021, 14:27
Integration of "complaints and appeals to the call center" with ROZETKA
Hello. Is it possible to integrate complaints from the outlet into a separate business process (or how it will be possible/convenient) via api. Wit...
2 answer
Additional treatment
You need to add the field "Restore the addendum field on the addendum fields of the addendum data", add the field "Directory record ...
1 answer
10.02.2021, 14:08
Onebox not working
Good afternoon OneBox not working (rivkont) https://prnt.sc/yyrc2d Tailing reported that there is space on the server Tell me, what's the problem?