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Application Questions and Answers «Binotel»

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2 answer
OneBox CORP
OneBox Corp - Інтегратор
Personal license
15.07.2021, 12:24
Integration with wire numbers
Set up integration with binotel https://stingray.ua/ The Wire client has a number (that is, not a sip-line), the winemaker provides only pushes on ...
9 replies
Call records are not pulled into processes
Incoming calls are sometimes recorded, sometimes not. Outgoing calls are not recorded. Please tell me how to fix it. Example process. Telephony Bin...
3 answer
18.06.2021, 10:14
click to call stopped working
Stopped working click to call through boxing. Telephony from Binotel. Error 104. Only one employee does not work. The rest are all right. The line ...
3 answer
17.06.2021, 09:03
Recognition of contacts in events
Good morning, help me deal with telephony in crm: 1. there are calls via binotel (integration is configured) 2. created a contact today using thi...
Setting up Binotel
How to set up so that all conversations with the client go to the CRM, regardless of the BP on it. Is it possible? Or do you need to stamp on all s...
15 replies
23.04.2021, 11:23
Integration with Binotel does not work correctly
Good afternoon. Incorrect integration with Binotel: 1. there is no pop-up window about an incoming call, although the employee card has a checkmark...
Call source
There are several online stores. Each store has its own phone number. Is it possible to see which store the call goes to during an incoming call, a...
6 replies
15.04.2021, 12:39
Integration with MTC
Tell me, please, is it possible to integrate with the Russian MTC?
11 replies
06.04.2021, 13:15
Evaluation needed: Do not fill in the field Crossed out price of the product card
Good afternoon! I created a topic https://crm-onebox.com/en/support/orders/7713-zacherknutaya-tsena-kartochki-tova... , comments are already closed...
3 answer
difreight
04.03.2021, 11:40
Entrance calls
Help with this phenomenon: First call from the number 0688085412 at 10:33. Call of acceptance, rozmov 1 sec. VІdobrazhatsya in razdіlі Podії. After...