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List of related questions and answers «Mail and letter management»

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0 replies
10.01.2022, 16:48
Letter not loaded
Wrote an email to the client https://crm.mebelok.com/admin/customorder/order/2239376/edit/ The client replied to us with the same subject line, the...
1 answer
29.12.2021, 14:29
Is it possible to set up a mass mailing with an appeal by the Name of the Report?
Is it possible to insert Name and Patronymic variables specifically in mass mailing, in particular by Email, in an email template
1 answer
23.12.2021, 11:43
IMAP Status: Not OK
Good afternoon! Gives an error "IMAP status: Not ok ([CLOSED] IMAP connection broken (server response))" What does it affect and how to e...
1 answer
22.12.2021, 08:00
Integration with WhatsApp Business API
Tell me if messages will be correctly received in OneBox if communication with the client takes place through the chat bot created in SendPulse. bo...
5 replies
Attachments not downloading
Good afternoon, in the Mail application I can not download or open files that are in attachments. Boxing tcbs.crm-onebox.com sample email with atta...
11 replies
Integration error with the mail service
Hello! How to remove the error? IMAP status: NOT OK ([CLOSED] IMAP connection broken (server response)) https://onebox.constantagro.com.ua:44553/ad...
1 answer
15.12.2021, 09:24
Gmail not working
Good afternoon. I'm having trouble setting up gmail. I enter the settings as described in previous topics, everything is elementary, but I get ...
The html structure is not saved when the sheet is folded from the tab "My Submissions"
The html structure was no longer saved when the sheet was folded from the tab "My Submissions": https://astelitgroup.crm-onebox.com/admin...
10 replies
13.12.2021, 16:05
IMAP parser
Attention! Integration of your OneBox ___ with mailbox ___ does not work. Reason:[ALERT] Application-specific password required: https://support.go...
3 answer
06.12.2021, 18:17
No popup scroll bar
When you click in the contact card on the mail, the window appears in the background. There is no vertical scroll bar! Come only through the tab bu...