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List of related questions and answers «Mail and letter management»

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2 answer
Максим К
04.11.2020, 21:16
Email stopped coming
Hello. No longer create BP from emails. Initially, automatic actions were configured once a minute, letters should be parsed from mailboxes: yandex...
6 replies
29.10.2020, 19:50
Stopped receiving incoming emails
Incoming letters stopped coming, although the settings did not change, they just suddenly stopped coming. In this case, letters are sent from the box.
4 answer
28.10.2020, 21:06
Automation "Turn an email into a process" does not work correctly
Times: https://crm-onebox.com/en/support/email/1414-avtomaticheskoe-deystvie-i-deystvie... Two: https://crm-onebox.com/ru/support/email/1714-prevra...
how to remove notifications on Email about Price Recalculation.
they come for every category of goods, and as a result there are a lot of them. Is it possible to set up these notifications so that one comes, or ...
6 replies
23.10.2020, 17:33
A task was automatically created based on an e-mail letter
A task was automatically created based on the e-mail letter https://box.trudovik.com.ua/admin/customorder/issue/27237/edit/ Although I did not make...
Sendpulse bulk mailing. When sent from OneBox, it gets into spam.
I have connected the sendpulse module for mass mailing. On the side of sendpulse and the mailer on my hosting I configured SPF, DKIM and DMARC reco...
SendPulse (bulk email)
I connected the SendPulse module specified in the API id, API secret and send email settings https://drevojelaniy.crm-onebox.com/admin/shop/integra...
6 replies
Is it possible to remove an event from my events section?
Good afternoon! Can you please tell me if it is possible to delete an event from the My Events section?
15 replies
19.10.2020, 18:55
Adding a letter to a remote process
Good afternoon! If a process number is specified when writing a letter, box pulls the letter to the specified process, and this is great. But if th...
1 answer
19.10.2020, 11:37
Mail folder filtering
The system has a mailer folder setting in the email integration https://prnt.sc/v25l09 How can I filter messages in the events tab by folders? And ...