Emails are not sent
Good afternoon, Letters are not sent to email through the client card, letters are successfully sent only when sent through an action, how to set up sending letters through a dialog box (by clicking on the client's email)?.
Original question is available on version: ru
Answers:
Hello.
Letters should be sent with correct integration with the mailbox via SMTP. If there is none, the letter tries to be sent using PHP mailer, which is actually a lottery, the success of which does not depend on us.
Unfortunately, we do not have data about the link to your OneBox, and also your exhaustive description does not make it clear what, where and from what mail you are trying to send.
In order to provide you with a correct solution, please provide the above data.
Letters should be sent with correct integration with the mailbox via SMTP. If there is none, the letter tries to be sent using PHP mailer, which is actually a lottery, the success of which does not depend on us.
Unfortunately, we do not have data about the link to your OneBox, and also your exhaustive description does not make it clear what, where and from what mail you are trying to send.
In order to provide you with a correct solution, please provide the above data.
06.11.2020, 14:35
Original comment available on version: ru
Link - box.agro-him.com.ua, in our settings with several boxes integrated via SMTP, can you please check if everything is configured correctly?
06.11.2020, 14:53
Original comment available on version: ru
Tikhosha Artur wrote:
Link - box.agro-him.com.ua, in our settings with several boxes integrated via SMTP, can you please check if everything is configured correctly?
It would be nice if you indicated from which mail, where and to which mail you are sending - preferably with screenshots.
I pointed out the need for this data in a comment above.
09.11.2020, 16:26
Original comment available on version: ru
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