List of related questions and answers «Mail and letter management»
Update New Mail Statuses
Good afternoon! Orders are no longer automatically transferred to business process stages with automatic actions with changes in the status of Nova...
Onebox mail integration not working
Moved to another mail server. I changed everything in the integration settings, the ports are correct, it swears like this IMAP status: Not ok (Ker...
Send an email notification to a contact from the add. process fields
Hello, when sending an email action Action "Send email notification to contact from additional process field" there is an option "Au...
Employees do not have the menu item "Create letter"
Attached are screenshots of the administrator and employee. the employee does not have the option to create a letter, although all access settings ...
1 answer
26.04.2021, 12:20
Is there such a functionality in boxing: if you wrote to one email, then substitutes one source / channel, if on the second - then another. (On the...
Mail is loaded into the system late or not loaded at all.
Good afternoon! We work with the system https://lean-production.crm-onebox.com We send mail from outlook, previously a letter immediately appeared ...
error when integrating with mail "negotiation failed"
please tell me what is the problem - why when integrating box with mail, the error "TLS/SSL failure for mail.1b1.online: SSL negotiation faile...
Procedure stopped working Automatic actions once a day
From March 20, it stopped sending price lists to customers. The procedure was set to take place automatically once a day.
Turn a letter into a process
Good afternoon. Please help me to make the correct template according to this pattern Thanks
Database files not coming
Requested to export data for mailing 24 hours have passed, the document has not been received changed mail - did not receive checked with mail ever...
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