List of related questions and answers «Mail and letter management»
Shipping certain products
Good afternoon, is it possible to implement a letter to an employee not with a full list of products, but only a certain category? I currently have...
0 replies
28.04.2025, 14:00
Action triggered: Switch to stage if letter received. But it seems that the letters themselves with responses from the lead are not returned. B...
14 replies
28.04.2025, 13:41
Emails from OneBox periodically stop being sent. How can you avoid or quickly fix these troubles? The automation of communication with leads who ...
Export contact cards to eSputnik
It is necessary to develop the functionality of exporting contacts from OneBox to the eSputnik system for further use in marketing campaigns and an...
SendPulse functionality
I can't understand the SendPulse integration functionality. Can I transfer my Address Book contacts from OneBox OS to SendPulse to create a newslet...
9 replies
06.02.2025, 10:33
During testing, I discovered that the recipient was not receiving the letters. Although among the OneBox events we see that a letter was sent fr...
Some letters from Box are not reaching me.
There is a client who has several orders per year. The problem has been recurring for several years: we send an invoice to the post office from Box...
Frequency of CRM system access to mailbox
https://goncharenkocentr.1b.app/ Please tell me, is there a setting or adjustment in the CRM system for the frequency of the system's access to mai...
our 1box mail is integrated with outlook.office365. We receive letters with a big delay (15-30 minutes)
We receive many emails from clients. our 1box mail is integrated with outlook.office365. But we receive letters with a big delay (15-30 minutes), a...
an error keeps popping up and mail doesn't go for some time MAP: Can not authenticate to IMAP server: Could not connect to ssl://outlook.office365.com:993: Connection timed out
This error constantly pops up, either for one email or for another connected to the box, and the mail doesn't go through for some time MAP: Ca...
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