List of related questions and answers «Integrations with price platforms and marketplaces»
Prom.ua chat settings lost
Messages from clients from the Prom.ua chat do not come to Box. Screenshot of automation settings.
Unloading of goods on PROM Prom.ua (xls) does not work
A week ago, after updating the box, Prom.ua (xls) upload stopped working boxing unloads only 4 products into the unloading file, the rest is not un...
Incorrect price display
Prices duplicated
Order from Prom.ua incorrect order amount
Good afternoon Today is already the third order from the prom whose total amount in the field is many times more than the real one https://crm.ohra...
Double conversion in the product
An order comes from the prom to the box, the currency on the prom is $, automatic conversion is set up in the box so that the amount in UAH is adde...
When receiving an order from Prom, an incorrect sales price is generated.
It started a couple of hours ago. An order arrives from Prom, where the sale price is indicated multiplied by the dollar rate. On Prom, the price i...
1 answer
08.11.2021, 13:09
All prices for goods in the box should be in dollars, but Prom should be imported in hryvnias, and when an order arrives, the amount goes to the re...
XLS upload - error
Since the weekend, there has been a massive error when generating an upload file that is subsequently not uploaded to Prom sites, and this has a va...
in the Import of the order The price of the gift is not = 0
When importing orders, when a product has a gift, its price in CPM is set according to the product card, I checked with Prom, they say in the API t...
Not uploaded Main product photo PROM
Hello! Please look, the main photos of the products for the automatic action "PromUA / Export products in XLS format" are not loading. Ad...
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