List of related questions and answers «Integration with telephony services»
12 replies
19.10.2021, 12:05
We solved the problem with events here https://crm-onebox.com/en/support/telephony/11259-ne-zatyagivaet-zvonki-v-sobiti... The certificate...
only 5 dzvinkiv are displayed
good day! "Binotel" adds only 5 entries: https://take.ms/6Q8cm Until you connected the "Import Contacts from Binotel" dialog, i...
Call forwarding
Previously made improvements 2015538257 and 2015575469 We use a method that gives the operator along the line with which to connect and there is st...
3 answer
06.10.2021, 13:14
Last call for now 13:11 at 11:48 https://take.ms/n3F7A https://erp.openshop.ua/admin/shop/report/event/?evtype=call&filtercontactid...
Doesn't pull events.
Guys, there is a configured telephony, click-to-call does not work and does not pull up call events. Although there is a call in the logs and it is...
OS: Errors during Stream Telecom telephony
Good afternoon! There were 2 errors in the Stream Telecom application: 1) For any type of call, the call pop-up window is not displayed, but the ca...
I can't change the interface of "Call Popups"
Good afternoon! I can't change the interface of Call Popups. There is no button to add a block to the interface, and if you click on the block ...
Where can I get OneBox token for Kyivstar in the OS version?
The instructions indicate that I must register the Box token on the Kyivstar website. Where in the old version it is, I know. And in the new one, i...
Error 403 when trying to call from Box
Hello! Box https://technosite.crm-onebox.com/ when trying to call from Box to phone the client gives a 403 error. When checking the token, it gives...
Call events are not being pulled correctly
Before moving the system to a new server, it worked as follows: Outgoing calls from the employee who makes the call (internal number) are recorded ...
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