List of related questions and answers «Integration with telephony services»
Binotel call error
Connected integration with binotel https://optmaster.crm-onebox.com/admin/shop/integrations/binotel-2/control/ They wrote a letter to the binotel, ...
Get the status of an employee (logged in or not) and his mode in the system (Work/Pause/Stop)
Please rate the revision. You need to get the status of an employee (logged in or not) and if logged in then return his mode in the system ( Work/P...
4 answer
31.01.2021, 18:44
Improve access rights to download the recording of the conversation. For example - Role 1 cannot download, but role 2 can download and listen
7 replies
31.01.2021, 18:39
Since the department has 1 telephone and up to 5 employees, then: 1) it is necessary to set the priority of the call receipt depending on the role ...
Call to group API call creation
Call to group API call creation It is necessary to send a call to a group of managers through api. Hence the question: Is it possible to pass sever...
Callback on status change
Can the system send callbacks when the order status changes?
Auto redial to customers in the specified stages
Good afternoon. Does the box have auto-dial functionality? Briefly explain what I want to implement: There are orders in the status "new. Call...
Test mode for webhooks
Hello. We are going to integrate data transfer from the Zadarma service via API - https://zadarma.com/en/support/api/#call_tracking Is it possible ...
11 replies
21.01.2021, 14:19
All four types of windows are configured here http://box2.technosite.com.ua/admin/shop/call/windows/block/ calling from this contact http://box2.te...
1 answer
20.01.2021, 13:54
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