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List of related questions and answers «Integration with telephony services»

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20 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
08.02.2021, 12:38
Push notifications from KyivStar
According to this OneBox http://box2.technosite.com.ua/ KyivStar provided such a push: 2021-02-05T12:21:29.657221+02:00] SUCCESS | StateMachine.reg...
3 answer
Друкарня "Друкарик"
08.02.2021, 11:15
Links from the site callback callback
We have integration with Kyivstar and virtual PBX. If the manager presses the phone button from the admin panel, a call to the manager's phone ...
9 replies
05.02.2021, 09:03
Doesn't process cellee parameter in call making API
Doesn't process cellee parameter in call making API Boxing http://crm.sportlife.ua/ Test contact http://crm.sportlife.ua/admin/shop/users/659/ ...
5 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
04.02.2021, 14:19
Stream Telecom
Hi Hi need a response from the integration developer on the OneBox side Stream Telecom specialists knocked on me with questions: 1) You need to fin...
11 replies
03.02.2021, 16:42
Binotel call error
Connected integration with binotel https://optmaster.crm-onebox.com/admin/shop/integrations/binotel-2/control/ They wrote a letter to the binotel, ...
4 answer
03.02.2021, 12:34
Get the status of an employee (logged in or not) and his mode in the system (Work/Pause/Stop)
Please rate the revision. You need to get the status of an employee (logged in or not) and if logged in then return his mode in the system ( Work/P...
4 answer
OneBox CORP
OneBox Corp - Інтегратор
Personal license
31.01.2021, 18:44
Evaluate the refinement of access rights for conversation recordings
Improve access rights to download the recording of the conversation. For example - Role 1 cannot download, but role 2 can download and listen
7 replies
OneBox CORP
OneBox Corp - Інтегратор
Personal license
31.01.2021, 18:39
Evaluate Telephony Improvement
Since the department has 1 telephone and up to 5 employees, then: 1) it is necessary to set the priority of the call receipt depending on the role ...
1 answer
29.01.2021, 12:31
Call to group API call creation
Call to group API call creation It is necessary to send a call to a group of managers through api. Hence the question: Is it possible to pass sever...
9 replies
28.01.2021, 14:10
Callback on status change
Can the system send callbacks when the order status changes?