List of related questions and answers «Integration with telephony services»
Setting up Binotel
How to set up so that all conversations with the client go to the CRM, regardless of the BP on it. Is it possible? Or do you need to stamp on all s...
Refine into action Turn a call into a process
https://crm.mebelok.com/dashboard/ https://crm.mebelok.com/admin/auto/action/minute/edit/ The action Turn a call into a process is configured Here ...
Integration with Binotel does not work correctly
Good afternoon. Incorrect integration with Binotel: 1. there is no pop-up window about an incoming call, although the employee card has a checkmark...
Telephony RingoStat - calls to CRM are not recorded
https://crm-onebox.com/en/support/telephony/8199-telefoniya-ringostat---ne-zapis... - please answer the questions!!!! And then...
Listen to call recording
Hello! Asterisk is located on the same server as OneBox, events are transmitted to OneBox by PUSH requests. Audio recordings are created in the for...
Merging a contact in a call window
http://crm.mebelok.com/ Example, an incoming call comes from an unknown contact, the phone of this contact is displayed in the window, I understand...
Integration with MTC
Tell me, please, is it possible to integrate with the Russian MTC?
Telephony RingoStat - calls to CRM are not recorded
Calls to the CRM are not recorded, they are not displayed in events
Call statistics (Asterisk integration)
Good afternoon! We have configured a bunch of GSM-gateway + Asterisk. There are two sim cards, each assigned to managers with extension numbers 301...
Do not display call window
http://rozpakui.crm-onebox.com/ In the contact card in the Settings tab there is such a setting It is written that it allows you to show incoming ...
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