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List of related questions and answers «Financial and payment management»

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Bug with payments and accrual of bonus
There was such a problem. For any incoming payment in each process, the client is erroneously credited with a bonus in the amount of the entire inc...
2 answer
28.07.2023, 12:39
Incorrectly makes a payment in the task
Hello! In the task https://topbox.1b.app/11440/ there is one product worth 370 UAH (process amount). The task also contains an incoming payment in ...
CHECKBOX. Fiscalization error
Good afternoon Example process https://kiyservice.1b.app/50118/ when you click on the fiscalization stage, an error occurs https://prnt.sc/vYrkqWdl...
2 answer
25.07.2023, 09:28
Search is not working properly
Here https://gamacrm.1b.app/app/payments/ in the "Process" field, you can search for a process and link it. Previously, you could specify the order...
Error when fiscalizing a check
Good afternoon, when switching to the fiscalization stage, it writes an error that the amount of payments cannot be less than the amount of the che...
2 answer
10.07.2023, 11:37
Automatically allocate customer payments across processes
Hello! Please tell me the automation logic once per hour for the action "Automatically distribute customer payments by processes" This functionalit...
10 replies
05.07.2023, 13:53
How to enable integration with a private bank
Good day. Is there an instruction on how to connect the integration with the private? Where to get data for zapenennaya fields? Thank you
4 answer
08.06.2023, 17:37
The checkbox and some other integrations do not work after switching to the OS. Error 500
After switching to the OS, the integrations were pulled from the previous version, but they do not work. When going to their settings, error 500 is...
1 answer
26.05.2023, 18:02
Please help. Error. The price with rounding is transferred to the receipt, although rounding is disabled in the settings
1. When fiscalizing, it gives an error "The amount of payments cannot be less than the amount of the check" https://one-box.shine-bright.com.ua/...
8 replies
26.05.2023, 12:20
Error. The price with rounding is transferred to the check, although rounding is disabled in the box
1. When fiscalizing, it gives an error "The amount of payments cannot be less than the amount of the check" https://one-box.shine-bright.com.ua/3...