Application Questions and Answers «Zadarma»
Problems with Zadarma telephony integration
Call forwarding to managers' internal numbers does not work, incoming calls do not go to the specified numbers, but to all phones at once. Telephon...
0 replies
18.10.2023, 16:20
The Redirect call to client manager function does not work, the call goes to all managers
call not coming from CRM
I installed the integration, in the settings I entered the key and Zadarma code, then when I try to set the internal number, I get a white screen, ...
Doesn't want to update utm_source
CRM - https://vuuoksa-home.crm-onebox.com/ Doesn't want to update utm_source Perhaps this is not currently provided and needs to be improved? I...
Test mode for webhooks
Hello. We are going to integrate data transfer from the Zadarma service via API - https://zadarma.com/en/support/api/#call_tracking Is it possible ...
Is the tag (utm) attached to the CPM specifically to the number, and not to the order?
Hello. We are going to integrate Zadarma with Onebox. To do this, we are going to use the call-tracking API for free - https://zadarma.com/en/suppo...
Call not coming from CRM
CRM - https://vuuoksa-home.crm-onebox.com/ Good afternoon. Calls from CRM do not work (Zadarma is connected) What is in orders, what is when dialin...
Zadarma
In my events, we indicate internal contact numbers (both from Zadarma and the usual one, which is linked) How can we track the external one so that...
Zadarma call stages
How to set up stages for calls? There is integration with Zadarma, but all calls are labeled the same https://prnt.sc/uus7zz https://prnt.sc/uus862...
Zadarma calls
We have configured integration with Zadarma and only outgoing calls from CRM are loaded into my events. How to make it so that missed and received ...
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