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Application Questions and Answers «Prom.ua»

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3 answer
BAAs Dev.
13.07.2021, 19:51
URGENT: Stopped downloading orders from the Portal
Orders from 2 sites stopped loading, API keys work 100% at 2021-07-13 14:34 the last order was loaded after that all orders are not loaded. ANY SET...
portal features.
Hello. Integration with Prom is set up. Product characteristics from the directory are loaded into "Custom characteristics" In turn, the ...
8 replies
Personal license
19.06.2021, 13:50
pardons in robotic office "Import of Goods from Industry"
good day! already wrote about the same problem: https://crm-onebox.com/ru/support/logistics-and-delivery-services/8084-problema-...
Does not transmit ttn to prom
Hello, an action has been set up to transfer TTN to prom. It works fine for 2 stores, but it doesn’t work at all for one store and not a single ord...
6 replies
10.06.2021, 13:26
Transfer of the price level to industrial
Created a price level "Wholesale prices" Product https://crm.dobavki.ua/admin/shop/products/71764/edit/ They entered him in the price lev...
5 replies
11.05.2021, 14:07
File for Prom UA
Hello! In the file that is being generated for the site of PromLA, the units of measurement are now incorrectly indicated. Previously, there was a ...
4 answer
Prom.ua ( payment action evaluation )
We added a payment status setting to the api of proma, we can do some action or setting in automation to import an order from proma, so that it che...
3 answer
14.04.2021, 19:56
Passing Cancellation status to Prom
There is a PromUA action / Send process status Canceled It has options for choosing the reason for the cancellation that needs to be passed to Prom...
Orders stopped coming from Prom
Good afternoon. From 10:08 no orders come in from Prom Store Prom.ua https://aveon.net.ua/ Help me to understand. Thanks
does not pull data from PROM
Hello. Faced a problem with loading order data from the store to PROM. Evening orders for 04/09/2021 were not drawn into the VOH office. Can you ...