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Application Questions and Answers «Prom.ua»

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4 answer
11.05.2023, 18:11
Import the value of the "do not call back" field in the prom order
Here https://public-api.docs.prom.ua/#/Orders/get_orders__id_ https://rivcont.info/app/automatization/minute/edit/ in the action "PromUA / Import o...
4 answer
27.03.2023, 13:03
Export of goods
Products with external id 1780980476, 1772912337 do not get into the export file
3 answer
03.01.2023, 13:53
Action PromUA / Switch the stage if the order status on prom.ua has changed
The action runs once per minute. since prom customers have the ability to cancel orders themselves , and it is necessary to check the payment befo...
7 replies
03.01.2023, 12:03
PromUA / Import orders to OneBox - Phone number in order prom
https://rivcont.info/ 1. The customer's phone number is 3809******20 in the order. 2. A contact was added to the order, which was found by client's...
2 answer
13.12.2022, 15:31
VERY IMPORTANT! Orders do not come from PROM.ua
Guys, I beg you to see what is the reason, orders from Prom have not been received since 12/10/2012. Due to the constant interruption in the light,...
how to transfer TTN of Nova Poshta to Prom?
Now in Prom there is a rule that while there is no TTN in the order, the client can cancel the order, and it became necessary to transfer the TTN t...
1 answer
10.10.2022, 01:40
export of cash and prices through the prom app
Product https://rivcont.info/app/product/6678/edit/ there is a checkmark next to the field "Do not upload to feed3?" There are two action...
2 answer
25.08.2022, 10:51
Loading orders
Hello, tell me, is it possible to load orders for a certain period of time, or better with a certain status, for example: "New"? A large ...
4 answer
10.08.2022, 19:09
Promo orders are not loaded selectively (may not be loaded for a couple of days)
Here is an example of such orders Here he is on the prome And in srm there is no ego https://sara.1box.link/app/workflowtype-order/?filtershowproc...
Sometimes there is a big delay in the import of orders
The order for the promotion was placed on 08/04/22 at 12:14 p.m Logged into the system on August 6, 2022 at 5:22 am Here is a screenshot from the p...