Application Questions and Answers «»
Gives an error on the date when shipping the goods
There is a process https://crm.mebelok.com/admin/customorder/sklad/1969416/edit/ We are trying to ship the product in the parent, but it gives an e...
Action: Change stage if payment received
Hello! Previously a question was asked on the forum: https://crm-onebox.com/en/support/business-processes/8117-deystvie-izmenit-etap-...
fix the display of process statuses in the process list
there are processes whose status in the "processes list" mode is displayed incorrectly. here is an example https://box.e-zoo.com.ua/admin...
Please upgrade our box box.trion-ltd.com to MVP version
Please upgrade our box box.trion-ltd.com to MVP version
Mobile application_client cannot log in
The client cannot log into the MP. The box is uploaded to the client server, the port is different from the standard https connection. Client box: ...
Telegram messages not coming
Our integration with Telegram has stopped working Tell me what could be the problem? We recently moved from a custom domain to ergo.crm-onebox.com,...
Availability not updated
Good afternoon Today, the availability of products has ceased to be updated. The product in the warehouse is reserved, it does not leave the presen...
Record call source (channel) as process source
Created a process in automation: "Unknown number detected". In it, I set the flag to "Record the source (channel) of the call as the...
How, when sending an API request for a process update, how to run a procedure while saving the process?
Good afternoon! There is such a problem. Using the API, we send a request to update the process, transfer the values of the additional process prod...
Document template question
There is a template https://hte.crm-onebox.com/admin/shop/document/templates/15/control/ It has a caption at the bottom like a picture 1. When pri...
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