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Application Questions and Answers «Payments and cashbox»

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5 replies
31.08.2021, 10:12
Automatic linking of payment
I want to set up automatic linking of payment by order number. Payments fall from private and mono. Now we tie up payments manually, tying up the o...
Missing values in wallet balances
When assigning ACCESS RIGHTS, the values in the balances disappear if the level is below administrator. There is no way to create payments.
3 answer
27.08.2021, 12:53
Payment Notice
Good afternoon, I saw an opportunity in notifications to turn on the checkbox for "PAYMENTS AND CASH", how exactly does this notification...
1 answer
19.08.2021, 11:47
Wrong VAT calculation
Order https://hte.crm-onebox.com/admin/customorder/order/1547/edit/ Added product, quantity 6, price without VAT 81636.46 I do the counting 6*81636...
3 answer
18.08.2021, 13:35
The payment client is not installed when linking to the process
There is a setting https://optmaster.crm-onebox.com/admin/shop/settings/finance/ There is a payment https://optmaster.crm-onebox.com/admin/shop/fi...
3 answer
17.08.2021, 15:26
Uploading outgoing payments to excel file
I need to upload all outgoing payments for July to an excel file. It used to be possible, but now it's not.
1 answer
11.08.2021, 11:10
VAT calculation
Order https://hte.crm-onebox.com/admin/customorder/order/1488/edit/ Somehow strange VAT is considered, please help to suggest what we are doing wro...
Loading payments in SRM does not work (for more than 3 hours)
https://practik.crm-onebox.com/ You can check? in the load on the server, the minute cron has been doing nothing for 4 hours
1 answer
Payment accounts not showing in progress
The interface is configured that, regardless of legal. individuals, you can select accounts for making payments. But it doesn't work, for examp...
5 replies
05.08.2021, 11:50
Question about the payment creation tab
When creating a payment, the list of clients is not pulled up for me. Even when I click on the button to select a contact - I enter the data - Find...