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Virtual payments not showing up

In the process https://petrobitovki.crm-onebox.com/3184/ the payment is visible (screen 1) but on the main page of the application Payments and cash desk of this payment is not visible (similarly with all other virtual payments) . In the filter by payment type, I selected all payments and only virtual ones, only real payments are displayed (screen 2)
Original question is available on version: ru


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