Application Questions and Answers «Nova Poshta»
Contact person when creating TTN
Good day, Please let me know if the contact person for whom the power of attorney has been issued is indicated in the settings of the NP office. Bu...
4 answer
24.07.2023, 10:40
Good afternoon Example process https://pl-tyres.1b.app/18561/ By default, one FOP is selected https://prnt.sc/SCt7sFnV60A9, but if you go to tn, th...
Error when creating TTN payment control
Good day. I concluded an agreement with novapay and new mail api business cabinet I turned on the payment control function, but when creating an...
Settings for automatic creation of TTN
Tell me how to configure the automatic creation of TTN? АРИ key added, through the application requests the process of creating a ttn
Does not translate order status stages according to Nova Poshta statuses
https://gadgetopt.crm-onebox.com/945333/ The order was in the "Packing" status. Although, according to the settings, I had to go to Drop in the de...
Postpaid settings
Good day. Please help to solve a few questions 1. How to make the post-payment be removed when creating the invoice, if the order is paid in fu...
Digital address
New Post recommends using the digital address of branches. Is it possible to search for a branch by digital address in Box?
The client's phone is not being picked up correctly when registering the NP
Order https://optmaster.crm-onebox.com/128157/ The client has only one phone number, we create a TTN for the order https://prnt.sc/ww18jx11GxnZ, an...
Fulfillment by new mail.
how to set up integration with the Fulfillment warehouse at the new post office? they have SRM I want to give the goods to their warehouse, and the...
When auto-forming TTN knocks out an error.
Good afternoon When auto-forming TTN gives an error "An error has occurred. Failed to create TTN. Sender not found." Action Hands TTN are create...
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