TTN novo' poshta disappear in orders

in the last couple of days, the TTN numbers of the new post began to disappear from the orders I create a shipment, through the procedure I create a TTN, the box receives a TTN, I print a zebra... everything is fine. I transfer the BP to a new stage (packaged), everything is fine... then I take the parcel to the post office, they accept it there and the parcel goes. in the morning, I look at the box and in the orders all the TTN have disappeared, accordingly, the BP does not switch to the next stages (shipped, delivered, does not send SMS) because the box does not see the TTN, does not see the traffic on the TTN. here is an example of a test order made now... https://lums.crm-onebox.com/24178/ here is yesterday's order https://lums.crm-onebox.com/24160/ https://prnt.sc/t0ZnnlNoBuPQ