Application Questions and Answers «Nextel»
0 replies
today, 12:39
The manager talked to the customer, but the records of the conversations are not displayed in the card. There is a recording of the conversation in...
26 replies
06.11.2024, 15:51
Congratulations! A voice menu has been set up in telephony, where after the greeting they are offered to press 1 if they want to be called back. Ho...
0 replies
23.10.2024, 18:14
Congratulations! Unitalk telephony transfers all calls to crm, on the telephony side it is configured that the call goes from manager to manager, t...
12 replies
19.10.2021, 12:05
We solved the problem with events here https://crm-onebox.com/en/support/telephony/11259-ne-zatyagivaet-zvonki-v-sobiti... The certificate...
3 answer
06.10.2021, 13:14
Last call for now 13:11 at 11:48 https://take.ms/n3F7A https://erp.openshop.ua/admin/shop/report/event/?evtype=call&filtercontactid...
Problems with call forwarding in telephony
We have configured integration with Nextell telephony and recently, from about 1 week to 1 month, there was a bug with calls. For example, when cal...
not all data gets into the box
Good evening. I use telephony from Nextel, I also have a goip with my sim cards for outgoing calls. Data from calls that customers make to my SIM c...
Integration with Nextel
Hello. Can you please tell me how to enable Nextel integration with OneBox?
2014993305 - Improved call routing in integration with Nextel telephony
Improved call routing for Nextel telephony. In order for it to start working, you need to insert the link box / nextel / push / in the routing sett...
2014634991 - Improved functionality of integration with Nextel telephony
For Nextel telephony, the ability to configure scripts for call forwarding has been improved
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