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Application Questions and Answers «OneBox Network»

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1 answer
16.12.2024, monday, 16:26
Fractional number in the quantity of the product
When adding a product to the process using search, it adds one product. In the table, I want to change the quantity to 1.5. Since this is a service...
2 answer
04.11.2024, 13:00
How does editing in one box and copying to others work?
There is a description in the onebox network app. How are these actions performed? (highlighted in the attached screenshot) There is not a word a...
9 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
21.10.2024, 10:40
Additional fields of process products are NOT transferred when sending a task to another box
Here is an example of a task that was sent https://icoloronebox.crm-onebox.com/13304/ https://icoloronebox.crm-onebox.com/13306/ ...
5 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
02.10.2024, 11:31
EVALUATE: Add to the Network application interaction settings the selection of the status in which the task should be set for the corresponding event
I am interested in the refinement for fine-tuning interactions with other boxes In the settings, the selection of the status in which the task wil...
3 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
06.09.2024, 10:02
ERROR: Transmission of tasks to the Partner box failed
A problem appeared that did not exist. Tasks stopped being sent from my box to the Partner's box. Please help to remove this error because it...
4 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
11.10.2023, 17:06
500 error when trying to go to the settings of the OneBox Network application
When we go to Advanced settings, the system issues a 500 error Fix it please.
2 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
17.05.2023, 17:20
Action: Send the document to the Network partner
Please explain how this action works, as I do not understand its logic. How did: There is a task that was synchronized with the Client's box, usi...
2 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
10.04.2023, 09:51
Unable to customize your profile
That week, the app made it impossible to set up your own profile to share data with other OneBoxes. Observed on several systems with which you ha...
8 replies
08.03.2023, 15:10
Comments added to the process by an automatic action are not synchronized via Network
Good day! At the subprocess stage, there is an action "Add comment to process" (screen 1) https://monosnap.com/file/WyoRHkTbfDimn4TATICUlPm7NrnxWL ...
2 answer
03.01.2023, 12:01
Onebox Network
Unable to send the process through OneBox Network, the error shows that there is no email or phone number of the customer, although it is all filled