Comments added to the process by an automatic action are not synchronized via Network
Good day!
At the subprocess stage, there is an action "Add comment to process" (screen 1) https://monosnap.com/file/WyoRHkTbfDimn4TATICUlPm7NrnxWL , which passes the comment to the parent process, and by default the comment should be displayed in the client's dashboard.
The action fires and the comment in the parent process is displayed and marked as visible to the client as well: (screenshot 2) https://monosnap.com/file/RqwLPRG4CtQD1I1zZyQtlgaOXi4rju .
But, if you open the same process in the client box, the comment is not displayed: (screen 3) https://monosnap.com/file/TtVKhiZpYxyoTwMXeaasmO1gE81TPd
Synchronization of normal comments in progress: our box: (screen 4) https://monosnap.com/file/0KSMm3Lmq7ZMUlkBZmbTNW1mNoWpLE , client box: (screen 5) https://monosnap.com/file/0icxxQAQXgj9XnVaNWyoZdSbW0Lx5I .
We assume that the problem is in the operation of the action itself. We will be grateful for a response with the specified way to solve the problem
Original question is available on version: ua
At the subprocess stage, there is an action "Add comment to process" (screen 1) https://monosnap.com/file/WyoRHkTbfDimn4TATICUlPm7NrnxWL , which passes the comment to the parent process, and by default the comment should be displayed in the client's dashboard.
The action fires and the comment in the parent process is displayed and marked as visible to the client as well: (screenshot 2) https://monosnap.com/file/RqwLPRG4CtQD1I1zZyQtlgaOXi4rju .
But, if you open the same process in the client box, the comment is not displayed: (screen 3) https://monosnap.com/file/TtVKhiZpYxyoTwMXeaasmO1gE81TPd
Synchronization of normal comments in progress: our box: (screen 4) https://monosnap.com/file/0KSMm3Lmq7ZMUlkBZmbTNW1mNoWpLE , client box: (screen 5) https://monosnap.com/file/0icxxQAQXgj9XnVaNWyoZdSbW0Lx5I .
We assume that the problem is in the operation of the action itself. We will be grateful for a response with the specified way to solve the problem
Answers:
Good day! you need to complete the synchronization of comments via Network, which were added automatically. we are waiting for a response or evaluation
30.03.2023, 09:40
Original comment available on version: ua
Yaryna
The integrator wrote:
Good day! you need to complete the synchronization of comments via Network, which were added automatically. we are waiting for a response or evaluation
what action do you add?
add a comment? - if so, it is transmitted that way
12.04.2023, 23:56
Original comment available on version: ua
Ustimenko Igor
OneBox production wrote:
add a comment? - if so, it is transmitted that way
the action "add comment to process" adds an open comment, but it is not passed to the synchronized task. need examples?
19.04.2023, 17:01
Original comment available on version: ua
Good day! We give an example:
task: https://way.1b.app/5/ , synchronized task: https://mytestbox.1b.app/117/
task: https://way.1b.app/5/ , synchronized task: https://mytestbox.1b.app/117/
29.05.2023, 11:04
Original comment available on version: ua
Good day! An example was given above. We are waiting for your answer.
07.06.2023, 15:58
Original comment available on version: ua
Ustimenko Igor
OneBox production wrote:
give an example
because it works for me
comments added by auto action still not syncing
04.07.2023, 10:25
Original comment available on version: ua
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