Application Questions and Answers «OneBox Network»
Only one phone number is ported
When transferring a process with a customer who has multiple phone numbers, only the first phone number is transferred. That is, when we transfer t...
2 answer
23.12.2022, 11:22
/network/company/config/ We create our company and fill in the data, but when saving, it gives an error, as in chest 1227
Unable to send process through Onebox Network
The error states that a phone number or e-mail must be specified, it is written in the contact card, everything is sent from the admin account, but...
Synchronization error
Hello! Encountered "Sync Error": https://icf.1b.app/app/network-88090/history/ Please tell me what could be the problem? Are there any re...
Synchronization of comments open for viewing
Hello! There is already an option to synchronize only "open comments", thanks for that, very convenient. But if you use the "Transfe...
OneBox gives "out" transaction data for an unlogged user, an urgent fix is needed
When forwarding the URL to a OneBox CRM deal via messenger, we noticed that even if the user is not logged in, the deal page contains the deal data...
SSL certificate confirmation - you need to confirm the domain via mail postmaster@igrushka.crm-onebox.com
Please tell me how to confirm the domain by mail: postmaster@igrushka.crm-onebox.com. This is necessary to renew the SSL certificate (the last time...
Side menu not working
Good afternoon, the side menu items do not open as they should, it is impossible to go to the sub-items of logistics, orders and other Box https://...
OS. Refinement
Hello! Please evaluate the finalization of the exchange of leftover goods between warehouses in the OneBox Network. What task does the client want ...
the ability to synchronize only "open" comments is needed
now, when transferring a process via Network, all comments are synchronized, regardless of whether they are available for viewing in the office or ...
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