Application Questions and Answers «OneBox Network»
4 answer
11.10.2023, 17:06
When we go to Advanced settings, the system issues a 500 error Fix it please.
2 answer
17.05.2023, 17:20
Please explain how this action works, as I do not understand its logic. How did: There is a task that was synchronized with the Client's box, usi...
2 answer
10.04.2023, 09:51
That week, the app made it impossible to set up your own profile to share data with other OneBoxes. Observed on several systems with which you ha...
Comments added to the process by an automatic action are not synchronized via Network
Good day! At the subprocess stage, there is an action "Add comment to process" (screen 1) https://monosnap.com/file/WyoRHkTbfDimn4TATICUlPm7NrnxWL ...
Onebox Network
Unable to send the process through OneBox Network, the error shows that there is no email or phone number of the customer, although it is all filled
Only one phone number is ported
When transferring a process with a customer who has multiple phone numbers, only the first phone number is transferred. That is, when we transfer t...
2 answer
23.12.2022, 11:22
/network/company/config/ We create our company and fill in the data, but when saving, it gives an error, as in chest 1227
Unable to send process through Onebox Network
The error states that a phone number or e-mail must be specified, it is written in the contact card, everything is sent from the admin account, but...
Synchronization error
Hello! Encountered "Sync Error": https://icf.1b.app/app/network-88090/history/ Please tell me what could be the problem? Are there any re...
Synchronization of comments open for viewing
Hello! There is already an option to synchronize only "open comments", thanks for that, very convenient. But if you use the "Transfe...
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