Application Questions and Answers «OneBox Network»
2 answer
04.11.2024, 13:00
There is a description in the onebox network app. How are these actions performed? (highlighted in the attached screenshot) There is not a word a...
9 replies
21.10.2024, 10:40
Here is an example of a task that was sent https://icoloronebox.crm-onebox.com/13304/ https://icoloronebox.crm-onebox.com/13306/ ...
5 replies
02.10.2024, 11:31
I am interested in the refinement for fine-tuning interactions with other boxes In the settings, the selection of the status in which the task wil...
3 answer
06.09.2024, 10:02
A problem appeared that did not exist. Tasks stopped being sent from my box to the Partner's box. Please help to remove this error because it...
4 answer
11.10.2023, 17:06
When we go to Advanced settings, the system issues a 500 error Fix it please.
2 answer
17.05.2023, 17:20
Please explain how this action works, as I do not understand its logic. How did: There is a task that was synchronized with the Client's box, usi...
2 answer
10.04.2023, 09:51
That week, the app made it impossible to set up your own profile to share data with other OneBoxes. Observed on several systems with which you ha...
Comments added to the process by an automatic action are not synchronized via Network
Good day! At the subprocess stage, there is an action "Add comment to process" (screen 1) https://monosnap.com/file/WyoRHkTbfDimn4TATICUlPm7NrnxWL ...
Onebox Network
Unable to send the process through OneBox Network, the error shows that there is no email or phone number of the customer, although it is all filled
Only one phone number is ported
When transferring a process with a customer who has multiple phone numbers, only the first phone number is transferred. That is, when we transfer t...
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