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Application Questions and Answers «Monobank + Plata by mono»

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7 replies
02.12.2024, 13:28
The integration with the new MONO account does not work
Good day I recently added a new account in the mono integration, but the account is not displayed in the automatic action https://prnt.sc/M-zmqcAKNpsi
1 answer
15.11.2024, 11:22
The list of products is not sent to the cart when creating a mono payment link
Good day! Through the action "create a link for Mono payment" we try to create a link for payment and send it to the client in an SMS, ...
7 replies
16.08.2024, 15:21
Payment is not linked to the process by external process id
https://one-box.shine-bright.com.ua/501921/ https://one-box.shine-bright.com.ua/app/payments/97451/control/ in another integration, payment...
BUG_ Action Monobank Receiving balance
Using this action we want to get the current account balance Currently we get this balance https://ukroptmarket.1box.link/app/payments/settings/acc...
Payments from MONO do not work
Good afternoon OneBox https://ubp.crm-onebox.com/desktop/ Example of payment from a client bank https://prnt.sc/sDJiCINJPfkk It is not available in...
1 answer
27.02.2023, 12:50
Complete the action "Monobank Statement"
It is necessary to add the setting "Set the payment client to the client of the found process" for the "Monobank Statement" action, so that when li...
8 replies
10.01.2023, 21:59
The Monobank application is broken
Good evening! The application is broken, writes: "Monobank Statement ERROR 2023-01-10 21:48:05 No token specified in the application settings" Used...
1 answer
13.12.2022, 11:16
All integrations have been removed
Today I noticed that payments are not being charged Later I realized that all the tokens were deleted How could this happen and can they be restored?
2 answer
26.10.2022, 19:52
Help with connection to monobank
Good day! After connecting to a monobank token, I can’t know how to create a “daily transfer of transactions from monobank.
2 answer
23.09.2022, 15:39
Integration settings Mono payment in installments
Need help setting up the Mono installment payment integration: 1. What data should be transferred in the request 2. The store id field is the stor...