Application Questions and Answers «I2CRM»
Is there an analogue of i2CRM?
Good afternoon! Tell me, is there an analogue of i2CRM for Instagram? Or maybe it will appear in the near future?
messages are not sent
Hello, we have not sent messages from instagram for 3 days. We: 1. connected the integration again 2. contacted their tech support 3. checked wheth...
Improvement: in the i2CRM application - add the ability to upload an avatar
Guys, please add to the i2CRM application the ability to receive a user's profile picture. According to the logs, I see that this data is being...
Improvement for the action "Send a message to Instagram Direct (i2crm)"
Good afternoon! For the action on the "Send a message to Instagram Direct (i2crm)" steps, you need to add the ability to send files (in t...
OS: Pictures do not come to the process
Guys, if the user sends a message to direct and the first message is of the type "picture" (file), "post", link or something el...
OS: Not all messages come from i2crm
Guys, there is a small problem with i2crm, namely: not all messages from it always come. - there are messages in i2crm ( - not all messages in even...
instagram - pictures / links / posts are not coming to the process
Good afternoon! When working with instagram (now I work through i2crm / creating Business processes) - there is a problem, namely: if the user send...
1 answer
17.09.2021, 15:29
action Turn Instagram Direct message (i2crm) into a chat, now you can choose only whom to create a chat with, is it possible to finalize the setti...
3 answer
29.04.2021, 14:14
Tell me, when the process with a message from the direct will get into the box, can it be finalized so that such data as the phone number and addre...
1 answer
27.04.2021, 16:42
The client needs to set up integration with three Instagram accounts via i2crm. At the same time, about 400 processes will be opened in the box wit...
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