OS: Pictures do not come to the process
Guys, if the user sends a message to direct and the first message is of the type "picture" (file), "post", link or something else, then this data does not get into the Box.
I think this situation occurs because the first message is written in the "Description" field of the process, and it does not support such data.
Here is the process where the picture did not come https://our-store.com.ua/47666/, although there is confirmation of the picture in the events.
Original question is available on version: ru
I think this situation occurs because the first message is written in the "Description" field of the process, and it does not support such data.
Here is the process where the picture did not come https://our-store.com.ua/47666/, although there is confirmation of the picture in the events.
Answers:
Hello, corrected for this process, expect an update to add images to the description for new posts.
28.12.2021, 13:50
Original comment available on version: ru
Zamogilny Dmitry
OneBox production wrote:
Hello, corrected for this process, expect an update to add images to the description for new posts.
Good afternoon, Dmitry!
Everything seems to be ok with the "Description" block. I checked in the same process and the picture was displayed.
But it turns out that this situation also occurs with the POST type, but in other blocks. Could you check? Here is the process https://our-store.com.ua/49090/
Attached the picture
Screenshot of OneBox OS → Сообщение DDG → #47666 - Instagram Direct _ Личное сообщение от meet_rawat27 (Переписка завершена).jpg
Screenshot (5).jpg
28.12.2021, 14:19
Original comment available on version: ru
Updated the logic for loading messages, check if everything works correctly?
29.12.2021, 13:12
Original comment available on version: ru
Zamogilny Dmitry
OneBox production wrote:
Updated the logic for loading messages, check if everything works correctly?
Everything is working. Thank you!
04.01.2022, 13:07
Original comment available on version: ru
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