Application Questions and Answers «Events»
All events have disappeared
All telephony events have disappeared, there are calls in telephony, but there are none in processes, and there are no "events" in the application ...
How to bulk delete events?
There is no functionality with checkmarks to select all events, you have to delete them one by one, and there are 6000+ how to select them all?
The conversation does not play
Good afternoon, previously it was possible to listen to a conversation directly from the "Events" application, but now there is no such possibility...
Event type filter for MVP
Is it possible to configure my events filter for MVP version to select event type with multilist as implemented on OS . How many hours will this m...
Question - Communication channel call=email?
https://ergo.crm-onebox.com/app/event/51688/ An event is fired that is a call, but the channel is recorded as email? Is it due to wrong settings or...
Changed the logic of the events after the transition to the new version
In the old version it was possible to see my events When opening, only mine were displayed (by default), and then you could select all In the new ...
The call record is not displayed in the Event
Hello! The call record is not displayed in the Event. https://om24.1b.app/app/event/2313/ Call duration: 2:41, and there is no call recording displ...
Displaying html emails in events.
Hello! Is it possible to add viewing of letters in html to Events? Without sending to the Mail app.
Event filter.
Hello! When you select Email and Calls in the event filter, only events for the first Email filter are displayed. https://om24.1b.app/app/event/?ev...
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