Application Questions and Answers «Users and employees»
Very urgent! Unable to enter the box!
Writes The maximum number of sessions in your OneBox license has been reached: 0 What is the reason? Customers in the store, shipments from the wa...
Delete my profile completely and permanently
A big request to delete my account and all data from the onebox database, permanently and irrevocably. And please stop spamming your emails - it...
3 answer
04.01.2023, 11:06
Good afternoon Updated tariff on this OneBox https://kiyservice.1b.app/desktop/?tokenauth=c5c98ef0854e514937f81687419cd2ad&am... had 9 licenses ...
Question to the developers, Incorrect work of password recovery
How to recover a password? There are no instructions for use, it works askew, the password is not sent to the employee during registration. The vid...
Wrong
How to recover a password? There are no instructions for use, it works askew, the password is not sent to the employee during registration. The vid...
The employee cannot log in to the box
Hello! Encountered a user login problem. We created a password that contains uppercase and lowercase letters, numbers and punctuation marks - a &qu...
Error 500 when sending the login and password to the employee
Hello! We try to send the login and password to the employee, error 500 occurs. What could be the problem? Boxing onebox.ardis.ua
Kick an employee out of the system
We have 1 license for a box (test) http://box.os.generator.ua/desktop/ and we don't know who came Accordingly, since we cannot throw out licens...
Unable to recover user password for is.crm-onebox.com
Good afternoon! Please help me restore access for is.crm-onebox.com It was necessary to change the password, I did it through the "Users and e...
License usage by OneBox employees
Hello! In the old version, OneBox employees did not borrow licenses when they entered our box. Now the employee takes the license and we can't ...
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