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Application Questions and Answers «Mail»

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Zlitaє html at the sheet when resending
When transferring a sheet through My Submit, the html structure of the transferred sheet is used (div. screenshots) https://astelitgroup.crm-onebox...
9 replies
30.11.2021, 10:49
error in smtp logs
Hello, looking through the logs, we saw an error in the smtp logs Please tell me, is this normal? The nature is not entirely clear, and what went w...
2 answer
20.11.2021, 14:52
Parsing data from the XLS file attached to the letter.
There is an action in the system Extract data of additional fields of process products from email attachment files It parses the data from the XLS ...
2 answer
19.11.2021, 17:09
Rate Action activate/deactivate email integration
Good afternoon https://crm.hlr.ua/ Tell me, can we refine the process action that activates / deactivates email integration (that is, disables / en...
1 answer
05.11.2021, 14:32
File won't load until prompted
There is no way to upload a new file before the release. After "file upload" the document is not sent to the transfer.
2 answer
Olmonic
Інтегратор OneBox
Personal license
03.11.2021, 19:35
OS: Action
Hello. Box toptuning.crm-onebox.com. In the automatic action "Turn an email into a process" the recipient with an email on outlook . Even...
2 answer
02.11.2021, 11:01
Parser not working
Email integration configured https://montazhka.crm-onebox.com/admin/shop/integrations/imap-11/control/ But the mail is not being pulled. The integr...
3 answer
27.10.2021, 12:16
Creating a process from a letter with customer data
https://rozpakui.crm-onebox.com/admin/auto/action/minute/edit/ The action Turn an email into a process is configured The problem is that we always ...
6 replies
Is it possible to download mail only from a specific IMAP folder
Is it possible to download mail only from a specific IMAP folder? I found this setting: "Ignore directories (specify several in encoded form, ...
6 replies
29.09.2021, 20:51
Substituting the process number in the subject line when sending from a process
When sending a letter from a process, the process #ID of the process is automatically substituted in the subject of the letter. Can I remove the au...